WHO WE ARE
Dedicated to the Success of Dental Practices
At B2B Strategic Services, we specialize in helping dental practices achieve operational excellence through strategic consulting, leadership development, and customized business solutions. Led by experienced healthcare professional Shawn Cooper, our mission is to empower dental teams with the tools, systems, and support needed to improve profitability, strengthen workplace culture, enhance patient experiences, and drive sustainable growth. Through coaching, training, and operational guidance, we partner with practices to create efficient, accountable, and successful organizations built for long-term success.


OUR CORE SERVICES
Comprehensive Support. Practical Solutions. Measurable Results.

Executive-Level Coaching
Empowering dentists, office managers, and leadership teams with strategic guidance, accountability, and practical solutions to improve decision-making, team performance, and overall practice success.

Human Resources Development
Guidance in building strong teams through improved hiring practices, employee development, performance management, and workplace culture strategies.

Provider Enrollment
Streamline the provider enrollment process with expert support managing applications, documentation, and payer requirements. We help dental practices establish and maintain successful insurance participation by ensuring accurate submissions, reducing delays, and supporting compliance throughout the enrollment process.

Dental Staff Training & Development
Customized training programs designed to strengthen team skills, improve communication, enhance productivity, and create a culture of excellence within your dental practice.

Insurance Credentialing
Professional support with credentialing and enrollment processes to help providers maintain compliance and establish successful insurance participation.

KPI Review & Performance Analysis
Comprehensive evaluation of key performance indicators to identify opportunities, improve efficiency, and develop actionable strategies for increased practice profitability.v

Insurance Billing & Claims Management
Support with optimizing billing processes, reducing claim issues, improving collections, and creating effective systems to maximize revenue and cash flow.

Accounts Receivable Support
Strategies to improve collections, reduce outstanding balances, and strengthen revenue cycle management for healthier financial performance.

Insurance Verification Services
Helping dental practices streamline insurance verification processes to improve accuracy, reduce delays, and enhance the patient experience.

Workflow Optimization
Assessment and improvement of daily practice systems, workflows, and processes to increase efficiency, reduce bottlenecks, and create a more productive environment.


Online Coaching Programs
Interactive coaching programs designed to support leaders and teams.

On-Demand Video Tutorials & Training Modules
Practical training available when you need it most.

Dental OM 101 Workbook Manual
A comprehensive guide to train and develop successful Dental Office Managers

